Mindy’s Sections Essay

ProfitabilityBJB intends to commit a six sigma approach to improving profitability in the ripe CD changers. Using such tools provided through this approach will exsert to major cost reduction and quality improvements that will result in an increase in profitability. The approach will involve measuring susceptibility of processes to produce services and products that remain free of defect. Experts at BJB will crush standard deviation, short term performance data, and critical to quality (CTQ) characteristics to signal long-term process capability. Such analysis will apply concepts to the product, such as opportunity for defect, defects per opportunity, and defects per million opportunities. Experts previously described will utilize a four step approach to deploy this strategy. These steps involve measuring of CTQ characteristics analysis through benchmarking and gap studies, improvement, and control. With a ratio of 1 expert per 100 employees, BJB will lead more projects per year as hygienic as have a potential savings of $175,000 per project. fictional characterHarry, Mikel J. (1998). Quality Progress. sixer Sigma A Breakthrough Strategy for Profitability. American hostel for Quality. Retrieved from http//asq.org/qic/display-item/index.html?item=13334Customer Complaints ManagementBJB will apply a Six Sigma approach to manage and improve customer complaints management process. This methodology provides an organize structure for solving and analysis of problems. BJB will apply DMAIC (Define, Measure, Analyze, Improve, and Control) phases to solve and throttle problems within the organization. First, the problem is defined, variables influencing processes be measured, cause for process failure ar analyzed, improvements are planned and made as well as variables are controlled until a defined six sigma take and a solid level of customer satisfaction is determined. reference bookRiesenberger, Carlos & Sousa, Sergio Dinis (2010). Application of th e Six Sigma methodology in Customer Complaints Management A Case Study in the Automotive Industry. Retrieved from http//www.pomsmeetings.org/ConfPapers/015/015-0345.pdfEnvironmental Regulations ComplianceBJB must consider environmental regulations conformation in regard to computer and electronic product manufacturing sector (NAICS 334). This sector covers manufacturers of electrical distribution equipment and electrical industrial apparatus as well as other electrical equipment and supplies. Laws and Regulations that BJB must abide by imply Greenhouse Gas Reporting Program National Emissions Standards for Hazardous pushover Pollutants (NESHAP) air toxics regulationso Degreasing Organic Cleaners (Halogenated Solvent Cleaners)o magnetised Tape (surface coating)o Semiconductor Manufacturing Stratospheric Ozone Regulationso The Phase-out of Ozone Depleting Substanceso Significant modernistic Alternatives Policy (SNAP) Program EPAs program to evaluate and regulate substitutes for the ozone-depleting chemicals that are being phased out under the stratospheric ozone protection provisions of the Clean tenor Act (CAA). Compliance to such laws and regulations will assist BJB meet environmental obligations. Enforcement of legal action against BJB is a result of noncompliance to such laws and regulations.ReferenceUnited States Environmental Protection Agency (2012). Laws and Regulations. Retrieved from http//www.epa.gov/lawsregs/compliance/