Alu Potol Industry of Bd

Chapter 1 In determineation Systems in Global Business Today MIS -L10/e Multiple Choices 1. When nearly altogether core business processes atomic number 18 digitally enabled, counteract outcome the firm is more competitive and efficient. 2. Which business objective refers to the achievement of higher levels of efficiency and productivity? shed light on coif useable excellence 3. Which business objective refers to increasing a companys revenues while decreasing its costs? Correct firmness Customer and supplier intimacy 4. Which of the following consists of all the hardw ar and software that a firm needs to achieve its business objectives?Correct execute learning engine room 5. Data shaped into meaningful form are called Correct reaction schooling. 6. Raw facts that have not been organized into a useful form are called Correct resultant role data. 7. Which activity of an information outline converts raw input into a meaningful form? Correct dish Processing 8. Which act ivity of an information dodging helps an organization evaluate or correct the input stage? Correct Answer Feedback 9. Computer literacy focuses primarily on Correct Answer a knowledge of information engineering. 10.The responsibility for observe the daily activities of a business falls to this organizational level Correct Answer Middle forethought. 11. The worlds largest and most widely used network is the Correct Answer Internet. 12. The linkage of two or more computers together to share data or resources is called a(n) Correct Answer network. 13. Which of the following could not be classified a complementary organizational asset required to optimize returns from information engineering science investments? Correct Answer The Internet and telecommunications infrastructure. 4. The technical approach to information systems includes Correct Answer computer science, heed science, and operations research. 15. Which of the following would not be classified as a technical approach to the study of information systems? Correct Answer Economics current or False 1. Changes in the business environment such as new accounting laws are spurring the growth of digital information. Correct Answer align 2. Business processes refer to the streamlining of standard operating procedures in order to eliminate bottlenecks. Correct Answer False . There is a growing interdependence between a firms ability to use information technology and its ability to implement corporate strategies and achieve corporate goals. Correct Answer True 4. The more intimacy a business backside create with its suppliers, the more it can lower costs. Correct Answer True 5. Federal and situate regulations can force a business to improve its information systems. Correct Answer True 6. Information is defined as data that has been shaped into a form that is meaningful and useful to human beings. Correct Answer True 7.Information system input only captures data from inside the business but not from its ex ternal environment. Correct Answer False 8. Members of the organization evaluate and correct inputs through feedback. Correct Answer True 9. Computer literacy focuses on both tidy sum and technology. Correct Answer False 10. Knowledge workers are engineers or architects who design products or services. Correct Answer True 11. Each organization has a strange culture. Correct Answer True 12. The Internet has created a universal technology platform that allows businesses to create new services.Correct Answer True 13. Intranets and extranets use the same technology platforms as the Internet. Correct Answer True 14. Complementary assets are those assets required to derive value from a secondary investment. Correct Answer False 15. It can be said that all information systems are forms of behavioral systems. Correct Answer False Essay 1. Provide an overview of the six business objectives of information systems. 2. Information systems produce the information that organizations need to mak e decisions, control operations, analyze problems, and create new products or services.Identify and describe the three activities found in information systems. 3. rationalize the difference between computer literacy and information literacy. 4. Briefly describe how information systems influence organizations, people, and technology. 5. The study of information systems is a multidisciplinary field. Identify the six major disciplines that have problems, issues, and solutions to the study of information systems. Explain why no hotshot theory or perspective dominates. Chapter 2 Global E-Business How Businesses Use Information Systems Multiple Choices 1.Logically cogitate sets of activities that define how business tasks are performed are called Correct Answer business processes. 2. Which business function is responsible for providing customer service support? Correct Answer Sales and marketing 3. Which business function is responsible for determining where to locate new plants? Corr ect Answer Production and manufacturing 4. Which business function is responsible for track payroll transactions? Correct Answer Accounting and finance 5. Which type of system tracks elementary activities of an organization? Correct Answer work processing system (TPS) . Which type of system produces reports on a regular schedule in a predetermined format? Correct Answer Management information system 7. Which type of system is most often used for analyzing data? Correct Answer Decision-support system 8. These systems address nonroutine decisions requiring judgment, evaluation, and insight because there is no agreed-on procedure for arriving at a solution. Correct Answer Executive support systems 9. Systems that span all functional areas and focus on executing business processes across the firm are called Correct Answer enterprise applications. 0. Which system stores all organizational data in a single central data repository? Correct Answer Enterprise system 11. Which of the follow ing would not describe how a firm can benefit from supply chain management systems? Correct Answer apply the actions of machines and equipment 12. Which type of enterprise application is specifically used to help a business increase sales? Correct Answer Customer relationship management (CRM) system 13. Which type of enterprise application stores directories of employees with special areas of expertise?Correct Answer Knowledge management system 14. This term refers to the use of digital technology and the Internet to execute the major business processes in an enterprise Correct Answer Electronic business. 15. Which person is responsible for the overall use of information technology in a large conglomerate? Correct Answer Chief Information Officer (CIO) True/False 1. Business processes refer to the manner in which work is organized, coordinated, and focused to produce a valuable product or service. Correct Answer True 2.Information systems enhance business processes by enabling sim ply new processes that are capable of transforming the business. Correct Answer True 3. A well-designed single system can provide all the information an organization needs. Correct Answer False 4. A human resource system is designed to plan the long-term force needs of an organization. Correct Answer True 5. Transaction processing systems are designed primarily to analyze data and provide periodic reports to middle managers. Correct Answer False 6. Much of the data in management information systems comes from transaction processing systems (TPS).Correct Answer True 7. Transaction processing systems generally are flexible and have tremendous analytical capabilities. Correct Answer False 8. Decision support systems (DSS) often rely on information from external sources. Correct Answer True 9. Executive support systems are designed to address nonroutine decisions requiring judgment, evaluation, and insight. Correct Answer True 10. Transaction processing systems are the only system that uses portals to present information to senior executives. Correct Answer False 11.Supply chain management (SCM) systems are designed to collect data from various key business processes and store the data in a single central data repository. Correct Answer False 12. Customer relationship management (CRM) systems help firms identify, attract, and retain the most profitable customers. Correct Answer True 13. Intranets are internal networks built with the same tools and communication standards as the Internet and are used for the internal distribution of information to employees. Correct Answer True 14. Buying and selling goods and services over the Internet is referred to as e-commerce.Correct Answer True 15. Computer programmers constitute the principal liaisons between the information systems group and the put down of the organization. Correct Answer False Essay 1. What are business processes? What purposes do they serve in the firm? 2. Explain the difference between a management in formation system and a decision-support system as they relate to middle managers. 3. Discuss the interrelationships among TPS, MIS, DSS, and ESS systems. 4. What is the function of a CRM system? 5. Businesses today are enabled by or based upon digital networks. What is meant by e-business and e-commerce?